Privacy Policy

This privacy policy sets out how Arrayjet Ltd uses and protects information that you provide to us. Arrayjet Ltd is committed to ensuring that your privacy is protected. Arrayjet Ltd may update this policy periodically, and the most recent version of the policy will be available here. This policy was last updated on 15th September 2023.

What we collect

Arrayjet Ltd may collect the following information when you engage with our website or our business. We retain personal information for the length of time you engage with our services until you request that it is deleted.

  • Contact information (name, email address, employer information, and similar)
  • Billing information (credit card, invoice address, bank account, and similar)
  • Customer information (order information, purchase history, customer correspondence, and similar)
  • Marketing preferences (consent information, areas of interest, and similar)
  • Other information relevant to customer surveys. You will have notice that Arrayjet Ltd has collected this information because it would come directly from you.

What we do with the information we gather

We use this information to understand your needs, to continuously improve our products, services, and customer experience. In particular we require personal information for the following reasons:

  • To deliver our products and services to you
  • To record your customer service history
  • To deliver important updates relating to our company operations
  • To send you information on products, services, news and events – providing you have previously consented to us using your personal information for direct marketing purposes.
  • To occasionally invite you to provide feedback on your experience with our business

How we use cookies

This website makes use of cookies to provide users with the best user experience possible.

Certain cookies are required as an integral part of the function of this website and are enabled at all times.  These include cookies that enable users to add consumable products to their shopping cart, cookies that store anonymous identifiers to protect against bot and spam abuse and aid our software firewall, and other cookies linked to navigation or interactive elements of the site. Cookies that fall into this category include: ‘wordpress*’, ‘wp-settings*’, ‘moove*’, ‘storeApiNonce’, ‘woocommerce*’, ‘wordfence*’, and ‘elementor*’ cookies.

When users arrive on the site they are asked for explicit opt-in consent to allow us to also make use of analytical cookies and additional marketing cookies.

Where users have consented to our use of analytical cookies, Google Analytics will store data in cookies to allow it to anonymously track user engagement within our site. This, in turn, allows our staff to see the number of visitors the site gains, and to review how content is accessed. This ultimately helps us to understand whether the information we’re providing is reaching users effectively and helps us to improve our website and the user experience. Cookies that fall into this category include: ‘_ga’, ‘_ga*’, ‘_gid’, ‘_gat’, ‘__utma’, ‘__utmt’, ‘__utmb’, ‘__utmc’, ‘__utmz’ and ‘__utmv’ cookies.

Where users have consented to our use of additional marketing cookies, services provided by platforms such as Google Ads and LinkedIn may store data in cookies to enable conversion tracking and other marketing analysis. This helps us assess whether our services and products are reaching our intended audience in an effective way and that we are making the best use of our marketing resources. Cookies in this category include: ‘_gcl’, ‘_glid’ & ‘li*’ cookies.

These analytical, additional and marketing cookies are classed as 3rd party cookies. Please note, we are not responsible for these 3rd party platforms, and as such, accepting the use of cookies of this type may result in your data being transmitted, processed or stored outside the EU or in countries that do not adhere to GDPR.  If you have any reservations about this, please feel free to disable this type of cookie by editing your cookie settings using the button below.

3rd Party Content

This site may contain 3rd party content in the form of embedded videos streamed from platforms such as youTube and Vimeo. Wherever possible, this content is added to the page in ‘privacy mode’ which restricts the cookies used by these platforms to those required to enable user interaction with the streamed media or the user interface they provide and do not enable the sharing of user data.

Links to other websites

Our website may contain links to other websites of interest. Once you have used these links to leave our site, however, you should note that we do not have any control over that other website. We cannot therefore be responsible for the protection and privacy of any information which you provide whilst visiting these sites and they are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your personal information

You may request details of your personal information which we hold about you under the Data Protection Act 1998. A fee may be payable. If you would like a copy of this information please write to us at Arrayjet Ltd, Stobo House, Roslin, EH25 9RE. If you believe that any of the information we hold on you is incorrect then please write to us as soon as possible at the above address. We will promptly correct any information found to be incorrect. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to the above address, emailing us at [email protected], or by clicking the ‘unsubscribe’ link on any of our email communications.